Last updated: 10/7/2025
Baywater Custom Builders (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, https://baywatercustombuilders.com/ (the “Website”). This Privacy Policy explains how we collect, use, and safeguard your information when you visit our Website or contact us. By using this Website, you consent to the practices described in this Policy.
1. Information We Collect
We collect both personal and non-personal information to improve our Website and deliver a better user experience.
a. Information You Provide: When you contact us through our forms, email, or other channels, you may provide personal details such as your name, phone number, email address, and any additional information you include in your message or inquiry.
b. Automatically Collected Information: When you visit our Website, we may automatically collect data such as your IP address, browser type, operating system, referral source, device type, pages viewed, and time spent on the site.
c. Cookies and Tracking Technologies: We use cookies and similar tools to enhance site functionality, remember preferences, and analyze visitor behavior. You can manage or disable cookies through your browser settings, though this may affect certain features.
2. How We Use Your Information
We use the information we collect to provide and improve our Website, respond to inquiries, and communicate with users. Specifically, we may use your data to:
- Respond to requests, schedule consultations, or answer questions submitted through our contact forms.
- Improve Website functionality, user experience, and performance.
- Send administrative updates, notifications, or promotional information when you have consented to receive them.
- Ensure Website security and prevent fraudulent activity.
- Comply with applicable laws, regulations, or legal processes.
3. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under one or more of the following legal bases:
- Consent: When you voluntarily provide personal information through forms or inquiries.
- Contractual necessity: When processing is required to fulfill your request or inquiry.
- Legitimate interests: To maintain and improve our Website and communication with users, provided that these interests do not override your rights.
- Legal obligations: When required to comply with applicable laws or legal processes.
4. Disclosure of Information
We do not sell or rent your personal information. We may share information only in the following circumstances:
- With trusted service providers who assist us in operating the Website, managing communications, or analyzing data. These providers are obligated to keep your information secure and use it only for authorized purposes.
- To comply with legal obligations or respond to lawful requests from public authorities.
- To protect the rights, property, and safety of Baywater Custom Builders, our users, or others.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, information will be securely deleted or anonymized.
6. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. While we take every reasonable step to secure your data, no system can be completely secure, and we cannot guarantee absolute protection.
7. Your Rights Under GDPR and CCPA
Depending on your location, you may have certain privacy rights under applicable laws such as the GDPR and CCPA, including:
- The right to access and receive a copy of your personal data.
- The right to request correction or deletion of your data.
- The right to restrict or object to data processing.
- The right to data portability.
- The right to withdraw consent at any time.
- For California residents: the right to know what personal data is collected, request deletion, and opt out of data sales (we do not sell data).
To exercise these rights, please contact us through our contact page at https://baywatercustombuilders.com/contact-us/. We may require verification of your identity before fulfilling requests.
8. Cookies and Tracking Technologies
Our Website uses cookies, web beacons, and analytics tools to understand how users interact with the site and to improve overall experience. These tools may collect anonymous usage statistics and technical information. You can choose to disable cookies through your browser settings, but some parts of the Website may not function properly as a result. For more details, please review our Cookie Policy.
9. Links to Other Websites
Our Website may contain links to third-party websites for convenience or reference. We are not responsible for the content, privacy policies, or practices of those external sites. We encourage you to review the privacy statements of any third-party websites you visit.
10. Children’s Privacy
Our Website is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe that a child has provided personal data to us, please contact us immediately through https://baywatercustombuilders.com/contact-us/, and we will promptly delete the information.
11. International Data Transfers
If you are located outside the United States, please note that your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction. We take appropriate measures to ensure that such transfers comply with applicable data protection requirements and that your information remains protected.
12. Accessibility Statement
We are committed to making our Website accessible to everyone, including people with disabilities. While optimization is ongoing, we are taking steps to improve accessibility and usability in line with WCAG 2.1 guidelines. If you encounter difficulty accessing content, please contact us through https://baywatercustombuilders.com/contact-us/ so that we can assist you and make improvements.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this Policy periodically to stay informed about how we protect your information.
14. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at https://baywatercustombuilders.com/contact-us/.